FAQ: The LUNA Tarot Deck
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Why do you not ship to my country?

Due to recent issues with delivery to locations outside the United States, we have been a force to re-evaluate our policies on international shipping. Because of this, some countries have been removed from our ship-to locations.

Last updated: February 22, 2021 21:25

How can I add a Dreamscape Oracle Deck to my order?

Due to the very limited number of remaining Dreamscape Oracle Decks, we cannot offer this as an add-on. We do, however, offer this option as a reward option.

Last updated: February 22, 2021 21:28

Why are your shipping fees higher than the previous Kickstarter campaign?

Due to recent rate changes by the USPS, all shipping fees have increased for all locations. In the case of International shipping, each package will now include insurance.

Last updated: February 22, 2021 21:28

How many cards will be updated in this deck?

Every card in the Ethereal Visions Tarot Deck will be updated in both color saturation and intensity for the Luna Tarot Deck. Eight or more cards in the deck will be replaced with completely new designs.

Last updated: February 22, 2021 21:28

Do you offer wholesale pricing?

We will be offering wholesale pricing to verified shops once the Kickstarter campaign has ended. If you are interested, please contact us at www.evpub.info for pricing.

Last updated: February 22, 2021 21:28

How do I add an additional LUNA Tarot deck to my pledge?

In order to add an additional LUNA Deck to your pledge you will need to increase your pledge amount by $52. Below are the instructions from Kickstarter:

“While a project is live you can adjust your pledge by visiting the project page and clicking the “Manage your pledge” button. On the following page, select “Change your pledge”.

From here, you’ll be able to adjust your pledge amount or switch to a different reward tier (changing reward tier will automatically update your pledge amount). Additionally, you’ll have the option to add any add-on rewards, or give a little extra with bonus support.

If you’d prefer not to receive a reward, simply change to the “Make a pledge without a reward” tier and enter your new pledge amount.

Remember, when changing your pledge amount you are not adding to your existing pledge, the new amount you enter will be the total amount collected if the project is successfully funded.

Once a project has ended it is no longer possible to modify your pledge amount or reward selection.”

Last updated: February 22, 2021 21:34

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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